1. Services Provided
We offer marketing, branding, automation, design, and/or beauty industry-related services as described on our website. Specific deliverables and timelines are outlined in individual service agreements, proposals, or contracts.
2. Client Responsibilities
By using our services, you agree to:
- Provide accurate and complete information
- Cooperate in providing assets (photos, logins, brand materials) in a timely manner
- Review and approve deliverables within reasonable timeframes
- Respect communication hours unless otherwise agreed upon
3. Booking, Payment & Refunds
- All bookings (consultation, service, or campaign) require a deposit or full payment, as stated.
- Invoices must be paid within the specified timeline.
- Deposits are non-refundable unless canceled by us.
- Refunds (if applicable) are granted at our discretion based on unused services or breach of contract.
Late payments may result in service suspension or additional fees.
4. Intellectual Property
- We retain ownership of all original marketing materials, strategies, and templates created unless otherwise agreed in writing.
- You are granted a non-transferable license to use our deliverables for your business only.
- Unauthorized resale, replication, or redistribution of our materials is strictly prohibited.
5. Cancellations & Rescheduling
You must provide at least 24-48 hours’ notice to reschedule consultations or services. Missed appointments without notice may result in forfeited deposits or fees.
6. Use of AI Tools and Automation
By using our AI tools (chatbots, automated replies, voice tools), you understand:
- AI-generated content may not always be 100% accurate.
- We are not liable for business decisions made solely based on AI outputs.
- You are responsible for ensuring the final content aligns with your brand, legal, and ethical standards.
7. Confidentiality
We respect your privacy and confidentiality. Any business-sensitive information you share with us will be handled with care and not disclosed without your consent, except when required by law.
8. Limitation of Liability
We are not liable for:
- Loss of profits, business interruptions, or client disputes due to delayed deliverables or third-party failures
- Platform issues (e.g., Facebook, Instagram, Google) outside our control
- Unforeseen circumstances such as force majeure
Our total liability is limited to the fees paid for the service in question.
9. Termination
We reserve the right to terminate services for breach of contract, non-payment, or inappropriate conduct. You may also terminate services with written notice, subject to our refund and cancellation policies.
10. Modifications to Terms
We reserve the right to update these Terms at any time. Continued use of our website and services implies your acceptance of any changes.
11. Governing Law
These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 info@tinapr.com
📞339 208 9939
🌐 tinapr.com